Support
Support
Draft for legal and payment-processor review, prepared 1 October 2026. This is not final legal advice. Anything in square brackets still has to be supplied before publication.
Write to support@settledplus.com. There is no live chat, and this website has no form. Use a subject line so one inbox can be sorted: Support, Billing, Privacy request, Complaint, or Legal.
Opening the game
SETTLED Adult opens in the browser. You do not install an app. Play now on this website goes to /coming-soon. It does not open the game yet. You need to be 18 or over.
Invite links
You play first, then send a private link. The person you invite can play that game without their own SETTLED+ pass. The link does not give them the rest of the pass. Send it only to an adult you mean to play with. A link can be forwarded. Individual answers are not generally shown. Some games reveal only a mutual match.
SETTLED+
A pass is for wider access. The intended prices are £15.99 once for 30 days with no renewal, £38.97 upfront for 3 months (equivalent to £12.99 a month) renewing every 3 months, and £89.99 a year (equivalent to £7.50 a month) renewing yearly. Annual is Best value. Checkout is not connected on this website, so a pass cannot be bought here yet.
Billing and cancellation
When payment exists, cancellation of a renewing plan stops the next charge. It does not automatically cut short the time already paid for. The 1 Month Pass does not renew. The exact steps are not available until [PAYMENT PROVIDER] is connected. See the Refund & Cancellation Policy and write to support@settledplus.com with the subject “Billing”.
Privacy and your data
Access, correction, and deletion requests go to support@settledplus.com with the subject “Privacy request”. Read the Privacy Policy first so you know what the service may hold. Do not send identity documents unless we ask for them.
Reporting a problem
Illegal content, abuse, a private question, a misused link, or an intellectual-property concern goes to support@settledplus.com with the subject “Complaint”. The process is on the Complaints page. Custom questions are not reviewed before they are used in a private game.
Something is broken
Tell support@settledplus.com, subject “Support”, what you were doing, the game, the device and browser, and roughly when it failed. A screenshot of the screen, with answers cropped out if you prefer, helps. No response time is staffed yet. The intended target, once it is, is [SUPPORT RESPONSE TIME].
A match is not consent
A match or a yes inside the game is not consent to anything in person. Consent has to be given freely, at the time, outside the result on the screen.